Refund Policy

At Luxury Rabbit, we take pride in delivering high-quality fine jewelry crafted with precision and care. Due to the nature of our products and the fluctuating value of gold, we have established the following return and exchange policy:

7-Day Return & Exchange Window

Customers have 7 days from the date of delivery to request a return or exchange.

To be eligible:

• The item must be in its original condition (unused and unworn)

• Must include original packaging

• Proof of purchase is required

Exchanges

We are happy to offer exchanges in the following cases:

• The item does not fit or meet your expectations

• You wish to select a different piece

Incorrect or Defective Items

If you received:

• The wrong item

• A product with a manufacturing defect

We will:

• Replace the item at no additional cost, or

• Repair the item if applicable

Warranty (Repair Policy)

Luxury Rabbit provides a limited repair guarantee within the 7-day window for:

• Manufacturing defects

• Accidental damage (evaluated case by case)

Non-Returnable After 7 Days

After the 7-day period, all sales are final.

Due to the daily fluctuation in gold prices, we cannot accept returns, refunds, or exchanges beyond this timeframe.

Non-Refundable Items

• Custom or personalized jewelry

• Items purchased under special promotions (if specified)

• Lease-to-own agreements (subject to financing provider terms)

Refund Process

Once your return is received and inspected:

• Approved refunds will be issued to the original payment method

• Processing time may vary depending on your bank or payment provider

How to Request a Return

To initiate a return or exchange, please contact us:

📧 manager@luxuryrabbit.com
📞 786-896-0046

Include:

• Order number

• Reason for return

• Photos (if applicable)

Important Notice

Luxury Rabbit operates in the fine jewelry market, where gold prices fluctuate daily. For this reason, all policies are strictly enforced to ensure fairness and transparency for all customers.